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Course:
Split Second Communication for PMPs
PDUs: 1
Technical Project Management PDU Value: 1
Leadership PDU Value: 0
Strategic and Business Management PDU Value: 0
Category: Category A: PMI Registered Education Providers
Author: Drew Stevens, Ph.D.
Available Versions: DOWNLOADABLE
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Select a package below. Note that all hardcopy orders include the downloable version!
Split Second Communication for PMPs - DOWNLOADABLE VERSION

PDUs:1    Price: $77.00
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Split Second Communication for PMPs

by Drew Stevens, PhD

You got certified and your understand how to manage and execute projects but there are times when you want to execute people. Managing the people side of the project is something you were never taught or needed. However in the days when information travels at the speed of light, communication is a vital component of every project team. Poor wording, inappropriate emails and negative commentary are just some of the items that can through a project from obvious to oblivion.

Dr. Drew Stevens, has the cure for your communication issues. Dr. Drew is an international speaker and consultant, helping project managers to dramatically improve productivity. He is the author of six books and hundreds of articles on communication and customer service. Learn the cures from the doctor to help you improve efficiencies in project delivery.

In this session you will learn:

-       The importance of succinct messages with key personnel

-       How to speak effectively to the multiple workteam generations

-       Create better messages to those of different cultures and genders

-       Learn to develop more effective communication with vendors, suppliers and contractors

Course Outline

  • Preface
  • Introduction
  • Learn how to increase rapport and understanding
  • Develop methods that engage different parties
  • Compare and Contrast words to use and not use
  • Quickly develop methods to “read” body language
  • Create methods to deepen understanding between parties
  • Understand the nuances of culture
  • Compare and Contrast Generational Differences
  • Learn Best Practices
  • Conclusion

Course Agenda

  • Introduction
  • Learn how to increase rapport and understanding
  • Develop methods that engage different parties
  • Compare and Contrast words to use and not use
  • Quickly develop methods to “read” body language
  • Create methods to deepen understanding between parties
  • Understand the nuances of culture
  • Compare and Contrast Generational Differences
  • Learn Best Practices

Courseware

  • Split Second Communication Course Guide Unlocking the door to communication secrets
  • Split Second Communication Journal®: Communication Journal
Add This Course To Your Cart
Select a package below. Note that all hardcopy orders include the downloable version!
Split Second Communication for PMPs - DOWNLOADABLE VERSION

PDUs:1    Price: $77.00
Select Quantity